Terms of Service and Privacy

Last Updated: November 1, 2025

City Point Community Church (referred to as "the Church," "We," "Us," or "Our") operates ministry services, including worship services, community programs, events, and communications, accessible via our website at www.citypointcc.org and through our SMS programs (collectively, the "Service"). Please read these terms and conditions carefully before using Our Service.

1. Acknowledgment

These are the Terms of Service governing the use of this Service and the agreement that operates between You and the Church. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms. By accessing or using the Service, You agree to be bound by these Terms.

2. City Point Community Church SMS Program Terms

This section outlines the provisions specific to our text messaging service, ensuring compliance with industry standards and carrier requirements.

2.1 Program Name and Description

This SMS service is offered by City Point Community Church. We are a church community practicing "Socially-Conscious Christianity," which fuses faith with social impact to do good inside and outside of the church's walls.

By opting into this SMS program, you agree to receive recurring automated promotional and informational text messages from us, including but not limited to:
- Church service times and schedule changes
- Special events and ministry activities
- Prayer requests and spiritual encouragement
- Community outreach opportunities
- Volunteer coordination
- Important church announcements and updates

2.2 Opt-Out, Rejoining, and Help Instructions

You can cancel the SMS service at any time.

- Opt-Out: Simply text the keyword STOP to our church messaging number. Upon sending STOP, we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

- Rejoining: To rejoin the program, sign up as you did initially (e.g., through our website or at church), and we will resume sending SMS messages to you.

- Help: If you experience issues with the messaging program or need more assistance, reply with the keyword HELP for more assistance. Alternatively, you can reach out directly to our church office via email at support@citypointcc.org or call us at (773) 236-1847.

2.3 Messaging Disclaimers

- Message and Data Rates: Message frequency varies. As always, message and data rates may apply for messages sent to you from us and to us from you. For questions about your text plan or data plan, contact your wireless provider.

- Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

- Compliance: We adhere to industry standards and applicable law concerning mobile text messaging campaigns. There may be additional compliance requirements under applicable law based on the nature of your text messaging campaign.

3. User Accounts and Content
3.1 User Accounts

When You create an account with Us (for online giving, event registration, or other church services), You must provide Us information that is accurate, complete, and current at all times. You are responsible for safeguarding the password that You use to access the Service.

3.2 Content Restrictions

You may not transmit any Content that is unlawful, offensive, upsetting, or otherwise objectionable. Examples include, but are not limited to, content that promotes unlawful activity, is defamatory, contains viruses, infringes on any proprietary rights of any person, or is inconsistent with our church's values and mission. The Church reserves the right, but not the obligation, to refuse or remove objectionable Content and can limit or revoke the use of the Service.

4. External Websites and Services

Our Service may contain links to external web sites or services that are not owned or controlled by the Church.

The Church has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any external web sites or services. We strongly advise You to read the terms and conditions and privacy policies of any external web sites or services that You visit. You acknowledge and agree that the Church shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by the use of or reliance on any content or services available on or through any such external web sites or services.

5. Termination and Disclaimers

5.1 Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including if You breach these Terms of Service.
5.2 "AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Church, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties.

5.3 Governing Law

The laws of the United States of America, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service.
6. Contact Us

If you have any questions about these Terms of Service, you can contact us:
- Email: support@citypointcc.org
- Phone: (773) 236-1847
- Address: 4338 S. Prairie Avenue, Chicago, IL 60653

---

Last Updated: November 1, 2025

1. Overview and Accessibility

This Privacy Policy describes how we collect, use, and protect your Personal Information. We are committed to protecting your privacy and handling your information with care and respect. This policy is included here in full to be easily accessible to our church community. We aim to comply with applicable laws and regulations, such as GDPR or CCPA, if relevant to our operations.

Questions or concerns? If you still have any questions or concerns, please contact us at support@citypointcc.org.

2. Information That We Collect

This privacy policy clearly states how user data is collected, used, and protected. We collect Personal Information directly from you when you provide it to us.

2.1 Personal Information Provided by You

When you subscribe to our communications, register for events, create an account for online giving, or request information, the personal information we collect may include:
- Name
- Contact information (including email address, phone number, and mailing address)
- Account credentials for online services
- Payment information for donations and event registrations
- Prayer requests and ministry-specific information you choose to share

All personal information you provide to us must be true, complete, and accurate.

2.2 Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our Services. This information, such as your Internet Protocol (IP) address, browser, and device characteristics, is primarily needed to maintain the security and operation of our Services, and for internal analytics and reporting purposes. This automatic collection includes:
- Log and Usage Data
- Device Data
- Location Data (if permitted by your device)

2.3 Information Collected from Other Sources

We may obtain limited data from public databases, service providers, and other external sources in order to enhance our ability to provide relevant communications, ministry opportunities, and services to you and update our records.

3. How We Process Your Information

We process your Personal Information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your information for a variety of reasons, including:

- To Deliver Ministry Services: To provide you with the requested services, such as event registration, online giving, prayer support, and community connections.

- For Member and Visitor Support: To respond to your inquiries and address any needs or concerns you might have.

- To Communicate: To send ministry-related information, including:
- Service times and schedule changes
- Event invitations and ministry opportunities
- Prayer updates and spiritual encouragement
- Church announcements and newsletters
- Volunteer coordination

- To Protect Our Services: As part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention, particularly for online giving and financial transactions.

- For Pastoral Care: To provide appropriate spiritual care, support, and follow-up (with your consent and in accordance with pastoral confidentiality).

4. Opt-in and Opt-out Instructions

We include clear instructions on how users can opt-in to receive messages and how they can opt-out. You can unsubscribe from our marketing and promotional communications at any time by:
- Clicking on the unsubscribe link in the emails that we send
- Replying STOP or UNSUBSCRIBE to the SMS messages that we send
- Contacting our church office directly

Please note: Certain communications regarding events you've registered for or services you've requested may continue even after opting out of general communications.

5. Mobile Data Disclosure Restrictions (A2P 10DLC Compliance)

We adhere to strict standards regarding the disclosure of mobile user data, ensuring that your text messaging originator opt-in data and consent are protected. We will not indicate that user data will be disclosed or distributed for marketing purposes.

- No mobile information will be disclosed to external entities or related organizations for marketing/promotional purposes.
- Information disclosure to subcontractors in support services, such as customer service or ministry management platforms, is permitted.
- All other use case categories exclude text messaging originator opt-in data and consent; this information will not be disclosed to any external entities, excluding aggregators and providers of the Text Message services.

6. Data Protection

We aim to protect your Personal Information through a system of organizational and technical security measures. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. Transmission of personal information to and from our Services is at your own risk.

7. Information From Children

We take special care regarding children's information. When collecting information from minors (under 18 years of age) for youth programs or children's ministries, we obtain appropriate parental consent. By using the Services or registering children for programs, you represent that you are the parent or guardian consenting to such minor dependent's participation. If we learn that personal information from users less than 18 years of age has been collected without appropriate consent, we will take reasonable measures to promptly delete such data from our records.

8. Your Privacy Rights

Depending on where you are located geographically, the applicable privacy law (such as GDPR or CCPA) may mean you have certain rights regarding your personal information. These rights may include:
- The right to request access to your personal information
- The right to request rectification or correction of your information
- The right to request erasure of your personal information
- The right to object to processing of your personal information
- The right to data portability

You may review, change, or terminate your account at any time by contacting our church office.

We will consider and act upon any request in accordance with applicable data protection laws.

9. Pastoral Confidentiality

We recognize the sensitive nature of pastoral communications and prayer requests. Information shared in the context of pastoral counseling or spiritual guidance is treated with the utmost confidentiality and is not shared without your explicit consent, except as required by law.

10. Changes to This Privacy Policy

We may update this privacy notice from time to time as necessary to stay compliant with relevant laws or to reflect changes in our practices. We encourage you to review this privacy notice frequently. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. How to Contact Us

If you have questions or comments about this policy, you may contact us:

- Email: support@citypointcc.org
- Phone: (773) 236-1847
- Mail: 4338 S. Prairie Avenue, Chicago, IL 60653
- In Person: Visit our church office during business hours

---

City Point Community Church is committed to protecting your privacy while serving our community through Socially-Conscious Christianity. We value your trust and are here to address any concerns you may have about how we handle your information.